Shipping Policy

Shipping Policy - PawfectLie

We are proud to offer international shipping services, currently operating in over 200 countries and regions worldwide. At PawfectLie, we prioritize customer satisfaction by providing excellent service and value. Our goal is to meet your needs by delivering a seamless shipping experience, no matter where you are.

How do we ship packages?

Orders from our warehouses in China, the USA, the UK, Canada, France, and Spain are shipped via ePacket or EMS, depending on the weight and size of the product. Packages shipped from our US warehouse are sent through USPS.

Do we ship worldwide?

Yes! We offer free shipping to over 200 countries. However, if we cannot ship to your location for any reason, we will contact you.

Customs & Duties

We are not responsible for any customs fees that may apply once your order has been shipped. By placing an order with us, you acknowledge that your package may be subject to customs duties upon arrival in your country.

Shipping Time Estimates

Note: This does not include our 1–3 day order processing time.

Do you provide tracking information?

Yes! Once your order has shipped, you will receive an email with tracking details. If you haven’t received tracking info within 5 days, please contact us at c0r3.stream@gmail.com.

Tracking shows "no information available at the moment."

For some shipping carriers, tracking information may take 2–5 business days to update in the system. If it has been more than 5 business days since you placed your order and there is still no tracking update, feel free to reach out to us at c0r3.stream@gmail.com.

Will my items arrive in one package?

For logistical reasons, items in the same order may be shipped separately, even if you selected combined shipping at checkout.

If you have any other questions, please contact us at c0r3.stream@gmail.com—we’re happy to help!